"Very good experience"

About: St Mary's Hospital (London)

Anything else?

I was referred to the Colposcopy clinic and found the doctor and nurses extremely competent, pleasant and professional. I find smear tests extremely painful and a bit of a psychological struggle for various reasons, so I was dreading my appointment. The two women seeing me were incredibly supportive and calming, and just made the whole thing much easier than I expected. Everything was explained and when I found it difficult they prevented me going into full panic mode. I emerged more relaxed than when I went in, feeling I'd been listened to and and respected. No patronising, no brushing off, no hurrying me along. Hugely appreciated. The procedure was all over in minutes and I didn't feel embarrassed or uncomfortable. They talked me through the before/during/after process in detail, and communicated everything very well. Very relieved and pleased, after weeks of worry and doubt. Thank you very much.

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Responses

Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is delighted to receive your review. Thank you for taking the time to share your experience and your kind appreciation for the gynaecology service at St Mary's. Your comments will be shared with the staff in the colposcopy clinic.

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