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A good experience in children's A&E

Posted By tiredbutrelievedmum

"A good experience in children's A&E"

About: NHS 111 Tameside General Hospital / Paediatrics

(as a parent/guardian),

My 2 year old daughter swallowed some Karvol that my older daughter had left out by mistake yesterday.

I rang 111 and was advised to take her to Tameside, we were seen within 5 mins of arriving by the triage nurse and were taken to the paediatric section of A & E. All the staff there were very friendly and put my daughter at ease.

Unfortunately we had to wait to several hours to ensure that no adverse effects of consuming the Karvol developed, but the nurses (particularly Ruth the nurse practitioner) made sure we were comfortable and monitored my daughter closely the whole time.

I have been to Tameside A & E before and it was immediately obvious that they are working hard to make the experiences of the patients better.

Thank you very much Tameside. Myself and my family greatly appreciate your help!

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 10 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 21/10/2013 at 10:45
Published on Care Opinion at 12:07

Thank you for taking the time to share your positive experience of Tameside Hospital.

I will make sure that Ruth and her team are made aware of your kind words, which I’m sure will provide a well deserved boost.

With very best wishes

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk”

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