"Visit to Casualty with broken arm"

About: Gilbert Bain Hospital / Accident & emergency

(as the patient),

I couldn't have had better care anywhere. The nurses who cared for me (Norma, Mylene and Lin) showed such compassion and concern, as did the two lady doctors.

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Response from Kathleen Carolan, Director of Nursing and Acute Services, Nursing, NHS Shetland

Thank you for taking the time to let us know about your experience when you visited the A&E Department with a broken arm.

Knowing 'how well we are doing' is really important to us and I am glad that you had a positive experience and I hope you are recovering well. We will ensure that your comments are fed back to the team.

Best wishes

Kathleen Carolan

Director of Nursing, Midwifery & AHPs



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