"hand hygiene compliance is distinctly ..."

About: Fairfield General Hospital

(as a relative),

What could be improved

hand hygiene compliance is distinctly lacking in this hospital. There are clearly marked posters and Gel stations at entrances also at ward/unit entrances BUT very few people use them not staff, visitors or patients. I had the occasion to sit in the reception area of the day care unit for coronary care/endoscopy unit for nearly 8 hours whilst i waited for my Dad to undergo a procedure and with the exception of my Dad, myself, one doctor and one other visitor no one even glanced at the hand hygiene facilities - i flagged this up to the CEO and was told they had just undergone a hand hygiene audit - my aunt has to visit the clinic every week to have her bloods checked and nothing has changed hardly -hand hygiene compliance is just not on the radar - the sad part is hand hygiene is the simplest and most basic form of infection prevention and is certainly the most cost effective way of keeping yourself and your loved ones safe

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Response from Fairfield General Hospital

Thank you for your comments. The hospital staff have certainly been involved in much work to improve infection prevention measures, and more than half of the Trust's staff have now had additional handwashing training. We have invested in additional infection prevention nurses, to assist and advise ward-based staff, and run high profile publicity campaigns aimed at staff and visitors alike. Fairfield also received a special public-facing hand hygiene station, which has been heavily used.

Handwashing is the single most effective step you can take to cut the risk of infection, whether you are a member of staff or a visitor and we would echo this call for everyone to use the gel and wash their hands.

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