"Treatment for endoscopy and physio was superb"

About: The Princess Royal Hospital / Gastroenterology The Princess Royal Hospital / Physiotherapy

(as the patient),

1) Referred by GP for stomach problems. Endoscopy carried out in early August at 3pm. My treatment at the Bickerstaff Clinic was superb, nursing staff and nurse practitioner when carried out procedure were kind, cheerful and professional. My only comment was I had to wait 1 1/2 hours as I opted for spray not anesthetic. I was told no problems found on the day and that biopsy test results would go to my GP. Excellent service!

2) I had physio in September. Excellent appointment, very good reception. Jo the physio was very thorough and explained procedures well. Another appointment for next week. Extremely pleased with this department.

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Responses

Response from The Princess Royal Hospital

Thank you so much for sharing your feedback. I am really glad to hear that everything went well and that you were pleased with the department (albeit the wait for the local anaesthetic was not ideal). I have shared this with the team.

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