"Poor care at D2 ward"

About: Royal Bolton Hospital / Accident and emergency

(as a relative),

4 hour waiting time for my 26 year old brother to be assessed.

We should have stayed in A&E where his neumonia would have been diagnosed much sooner.

Also a staff member insisted taking my brother to change his bag. Even when we told him he did not have a stoma he still insisted.

Not a great experience for a 26 year old.

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Responses

Response from Royal Bolton Hospital

We're very sorry to hear of this. If your brother would like to discuss this further, please contact our PALS office in the first instance on 01204 390193.

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