"Excellent service from 111 and the ambulance Service"

About: South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust / NHS 111

(as the patient),

The following feedback was received by South Western Ambulance Service NHS Foundation Trust via a "Have Your Say" leaflet:

I had been discharged from hospital (RUH) that afternoon - not feeling at all well-no recollection return and had a fall. My daughter rang 111 as I had had a pace maker fitted and this caused difficulty in helping me to get up.

The help arrived very quickly for responder and other two ambulance crew - they were all excellent. It was discovered I also had pneumonia, which accounted for my unusual mental state.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

South Western Ambulance Service Foundation Trust is very grateful to those who take the time to contact us.

All feedback helps us improve the services we offer to our patients and their families

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