"Lyndon Child Wards Appalling"

About: Sandwell General Hospital

Anything else?

Child wasnt looked after , left to cough guts up all night while nurses chatted all night loudly laughing giggling about personal stuff and working conditions - no care given to parents , beds not made when arrived , had to get clean sheet for child for bed , witnessed other patients coming onto ward after others left and beds were not made changed , god knows what germs spread , toilets out of order , the cleanliness was poor , child sitting on bed while cleaner decides dust above ashmatic childs bed, amount germs spreading , curtains had to be left open all day and cleaning staff were rude especially to foreign parents , poor ward appalling considering what Nhs used to be like and as compared to old closed down Children wards at City Hospital Need to sort this please - appalling , nurses understaffed cleaning staff just too bossy and beds not sanitised cleaned daily for patients and new

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Responses

Response from Sandwell General Hospital

Thank you for taking the time to send in your comments. We would welcome the chance to look into your complaint more fully. Do get in touch if you wish to at tobylewis@nhs.net. We very rarely have complaints about our children’s services and I know the team would want to find out what went wrong. Toby Lewis, Chief Executive

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