"beds not changed when kids patients left and new..."

About: Sandwell General Hospital

Anything else?

i think there needs to be more focus on cleanliness , beds not remade when patients leaving and new ones arriving. the staff who cleaned arrange meals etc were too content on dusting and telling parents off for closing curtains than concentrating on changing sheets when patients left. I feel the cleaning needs to be assesses better,

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sandwell General Hospital

Thanks for your post. We absolutely do focus on cleaning linen and wards between patients and during their stay. And we support closing curtains to give privacy to families. It sounds like we got it wrong on this occasion. I am sorry. Toby Lewis, Chief Executive

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story