"Hand hygiene compliance"

About: Leeds General Infirmary / Maternity care

(as the patient),

During regular visits to ante-natal care at Leeds General Infirmary I was surprised at the lack of compliance with the WHO five moments of hand hygiene. Staff rarely washed or decontaminated their hands at point of care, which I found very disappointing and also quite worrying.

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Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust

Dear Beehive

Thank you for posting your comment. We are very sorry to hear about your experience. A member of the clinical team would welcome the opportunity to discuss this with you on an individual basis. If you would like to discuss this further please contact the Trust's Patient Advice and Liaison Service (PALS) on 0113 2067168 or email patient.relations@leedsth.nhs.uk.

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