"Excellent dementia awareness"

About: Hebburn Health Centre South Tyneside District Hospital

(as a relative),

Following an urgent admission to hospital my mother, who suffers from dementia, was superbly supported throughout the various hospital departments.

All staff showed care and understanding and included her fully in some difficult conversations. This has resulted in her being less anxious about her re- admission for a complexed operation.

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Response from South Tyneside District Hospital

Thank you for taking the time to post your recent experience of our hospital services in the NHS Choices website. I am delighted the care your mother received was of our usual very high standards and that the staff were able to put your mother and yourself more at ease during what is understandable a very anxious time for both of you. I will pass your kind words on the staff concerned. Kind regards Lorraine B Lambert

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