"I had a minor gynacological procedure ..."

About: Blackpool Victoria Hospital

(as the patient),

What I liked

I had a minor gynacological procedure in the Colposcopy Clinic. The Consultant and Staff Nurse who attended me during this were friendly and respectful. They Consultant was anxious I did not experience pain or discomfort and did all he could to ensure I was pain free.

At the end of the procedure I was made a hot drink and staff checked on me before I left.

What could be improved

The initial referal for treatment was mis-read and as such my 1st visit in May this year was both a wasted journey and loss of work time for me and also valuable clinic time for staff.

However I received a verbal apology was made at the time and I have successfully had the required procedure carried out.

Story from NHS Choices

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