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Day Patient

Story from nhs.uk

"Day Patient"

About: Leicester General Hospital

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I was on ward 19 as a day patient. Extremely nervous as never had any surgery before and even though it was a minor op under local, the team were great, from the nurses on the ward on arrival to the great guys who looked after me in theatre turning my tears on the operating table to laughter as they took my mind off what was going on. I really appreciated that. On coming out of theatre I was given a much needed cup of milky tea which was like nectar not having had a drink since 10.00pm the night before! On my arrival back on the ward one of the nurses offered me more tea, orange juice toast or biscuits-thoroughly appreciated all the patient care/advise/support as I was absoloutely dreading it.....why? Thanks to the team on Ward 19,consultant/surgeon and theatre team I did not need to at all. Thank you. :-D

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Responses

Response from Laura Mort, Communications Officer, University Hospitals of Leicester NHS Trust 10 years ago
Laura Mort
Communications Officer,
University Hospitals of Leicester NHS Trust

Submitted on 12/09/2013 at 15:32
Published on Care Opinion at 16:01

Hi,

Thank you so much for sharing your story with us, sounds like what started off as a nervous experience was made much more bearable by our fantastic staff.

I have passed your comments onto the staff on ward 19 who will be delighted to read your praise.

Kind regards

Laura Stannard

Communications Officer

Leicester's Hospitals

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Response from Leicester General Hospital 10 years ago
Leicester General Hospital

Submitted on 28/11/2013 at 17:14
Published on nhs.uk on 29/11/2013 at 03:00

Dear reviewer, Thank you for taking the time to leave your comments about your experience on Ward 19 at Leicester General Hospital. We have passed your glowing review onto all of the staff who work on and with Ward 19 :-) Best wishes Communications Team Leicester’s Hospitals

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