"My dislocated shoulder"

About: City Hospital (Birmingham)

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I fell off a narrowboat into the canal in the centre of B'ham and dislocated my shoulder. I was taken to A&E,where all my wet clothes were removed, x-rayed immediately, seen by a doctor. I was given sedation, had the shoulder replaced and x-rayed again and was discharged. This took 1 hr and 40mns. I cannot praise all the staff enough. They were kind, sympathetic and had a quiet humour. I was looked after speedily and efficiently, and I would like to thank them all. Elaine Lund

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Response from City Hospital

Dear Elaine, I am pleased to hear your experience with our Emergency Department was both speedy and efficient. Thank you for taking the time to tell us about your visit, hope your recovery is also speedy. Toby Lewis Chief Executive

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