"Hospital Feedback."

About: Royal Devon & Exeter Hospital (Wonford)

Anything else?

I spent three weeks in this hospital and the treatment was excellent. However, for much of the time I was in a ward with other elderly men who were very ill or dying. In fact two died within a few weeks. One was shouting out in pain and one was vommiting and there was at times a stench of excrement. This atmosphere honestly caused me to think that I had been put there to die even though I was told that I was recovering well. (I was even making arrangements for my funeral). The whole ward was one of death and decay and the lights were dimmed for much of the day. The care and the nurses and the food and evrything else was wonderful except for the atmosphere of death and decay. I thought nothing about this until a young adult man told me that when he was in the same hospital recovering from a sports injury all was light and bright and cheerful with recovery as the keynote. No moaning and groaning and vommitting and dying. and dimmed lights during daytime.. One month later he visited his grandfather (66) in the same hospital and found things very different. He told me 'It seemed like they lump all the older men together whether they were recovering from a minor illness or dying of a serious illness'. I think he may be correct. Informal enquiries seem to suggest that the age segregation of adults is now common practice in the uk. I wondered why everyone in the ward was probably aged over 60 and why there were no younger men there.

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Responses

Response from Patient Engagement & Experience Administrator, Royal Devon and Exeter NHS Foundation Trust

Dear Anonymous

Thank you for sharing your story. I am very sorry to hear of the problems you experienced. We would like to be able to dicuss this with your further and ask if you would like to call the Patient Engagement and Experience Team on 01392 402363 or 403915.

Kind regards

Tracy

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for sharing your story and I am very sorry to hear of the problems you experienced at the RD&E. We would like the opportunity to discuss this with you further and ask if you can call the Patient Engagement and Experience Team on 01392 402363 or 403915. Kind regards Tracy

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