"Doctor went out of his way to help me"

About: Harmoni / NHS 111

(as the patient),

My daughter called for a doctor over the bank holiday weekend because I was unwell.

The doctor who visited was really good at his job. He went out of his way to help and I couldn’t fault his attitude. It took an exceptionally long time to sort me out and he was very patient.

The doctor arrived in good time. However he did originally arrive at my daughters, but quickly arrived to mine.

All of the after care, including the nurses and physiotherapists, were all brilliant.

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Response from Amanda Mayo, NHS 111 Service Director, Harmoni

Thank you for taking the time to post your experience. I am pleased that you were very happy with how the doctor managed your illness. If you would be happy for us to contact you to discuss your experiences further I would be grateful if you could email harmoni111.feedback@nhs.net

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