"TRAQS call handler went the extra mile to sort out a problem"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Lively925 (as ),
Have not yet been seen by a consultant for my problem, but I wanted to say thank you for the extremely excellent efforts made by a member of your team.
Louise was so kind and helpful at a time which was most difficult for me. She was at all times professional and went the extra mile to sort out a problem which was caused by my GP.
Please say another big thank you to her for all her efforts.