"My husband's treatment at Pinderfields or lack of it."

About: Pinderfields General Hospital / Urology Pontefract General Infirmary / Accident and emergency

(as a relative),

My husband developed a water infection so went to our local gp. He was given a prescription for an antibiotic which did not work so I had to take him to Pontefract A and E at 5. 30am. Pontefract Hospital were faultless. They fitted a catheter bag and removed almost 3 litres of urine (agony). His prostate was examined by a gentle caring gentleman who was sympathetic and concerned.

My husband was then told he had to go to Pinderfields Urology Dept for investigation. He arrived eight hours later after waiting on a trolley for a bed. He was booked in by a nurse who clearly had a lot to do as her pocket was full of bits of paper with reminders on. My husband was examined in my opinion roughly at 10.30pm that night on ward 32 D. Well it's down as an examination. Personally I feel it was more like an assault . He was then moved to ward 34. He lay on his side in a foetal position in tears and was left in that state with no pain relief or assistance in washing or cleansing the 'mess' that had seemingly obviously been caused by the invasive examination.

The next day I was unable to attend the hospital until 7. 30pm due to work commitments. Can you imagine my horror to find him still in the same position, mess and pain as 21 hours later? He had asked for help and pain relief. A nurse went to get some preparation h but never returned. He waited all day till I arrived. I then went to the chemist and bought preparation h, germaloid supp and co-codamol.

I cleaned my husband up and stayed with him till he fell asleep at around 10.25pm. The next day Friday my husband phoned to say a nurse had been into his room at around 8.30am and requested my husband get out of bed and go sit in the day room. Sit? That was a joke, right? He couldn't move. I had taken his clothes home as they had been left on the floor by staff when they moved his room. He phoned me and I agreed to call and collect him as we thought he could come home.

I arrived to see my husband all swollen, red, itchy and blotchy. I went to the nurses station and asked what my husband had been given and they stated another antibiotic. I informed them that my husbands red wristband was an allergy to penicillin. They alerted a doctor who prescribed piriton immediately. I waited six more hours for my husbands meds to be changed and then dressed him with every intention of walking out of the hospital and contacting the first newspaper to alert the media to the sham this part of the hospital seems to be.

While my husband was on ward 34, he was left a meal which he could not eat as he had no cutlery, no water jug and apparently no patient care. Also the medication was supplied by me.

In other words in three days it seems they did nothing but give him a seemingly very rough examination.

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust

We are very concerned to note these comments and would be pleased to formally investigate the experience if the family would like to contact us directly.

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