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A much better system.

Posted By Clothed837

"A much better system."

About: Telford referral and quality service (TRAQS)

(as a service user),

This time the appointment was consultation by telephone - confirmed by letter.

A much better system.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 12/09/2013 at 20:26
Published on Care Opinion on 13/09/2013 at 11:17

Thank you for taking the time to write your comments.

Its difficult to establish whether you mean TRAQS contacted you to arrange an appointment which was then confirmed in writing. Assuming this is the case, I am very pleased to note your approval of the new system.

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