"Thorassic surgery"

About: Guy's Hospital

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I was admitted in August 2013 for open chest surgery on Dorcas ward, for removal of two Thymomas, and was an in patient for 10 days. From the moment I first entered the hospital I was impressed with the genuine care and upbeat 'can do' atmosphere of all the staff: there was a genuinely 'happy' atmosphere at all times, even though there were patients with very severe conditions, and generally an air of total confidence between everyone, from cleaners to surgeons, of being right at the very top of their game. I have little experience of being an in patient at other hospitals, but my first feeling was 'why can't all hospitals be like this?'. I cannot thank all the staff too much. Ladies and gentlemen, what a team, take a bow, you are the best of the best, and I will always be eternally grateful. Derek Austin

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Response from Guy's Hospital

Thank You for taking the time to feedback on your positive experience with us. I would like to pass on my appreciation, and that of my colleagues on Dorcas ward, for your comments. The Sister on the ward and her team work hard to ensure that all patients receive the highest standards of care and aim to inspire the confidence that you described feeling, as a patient on the ward. This feedback will provide real motivation for the team.

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