"The reception staff were very ..."
About: Pendle Community Hospital Pendle Community Hospital Nelson BB9 9SZ
Posted by Marie Palmer (as ),
What I liked
The reception staff were very efficient and the Medical staff were very informative and helpful.
What could be improved
I attended the Pendle Community hospital today and as the car park was full I parked at the front of the old health centre. I was approximately 30 minutes and when I returned to my car I had a notice under the windscreen wiper. The notice said
'THIS CAR PARK IS FOR THE SOLE USE OF LANCASHIRE CARE NHS FOUNDATION TRUST STAFF, SERVICE USERS AND VISITORS.
PLEASE DO NOT PARK IN THIS CAR PARK AGAIN.
YOUR REGISTRATION NUMBER HAS BEEN NOTED, ACTION WILL BE TAKEN IF YOUR VEHICLE IS FOUND HERE AGAIN ACTION WILL BE TAKEN.
As I consider attending a clinic would classify me as a service user I feel the notice was completely unnecessary and also very heavy handed. It might be useful if you sent a tear-off slip at the bottom of appointment letters that could be put on the dashboard which would stop your heavy handed car park attendants upsetting legitimate users of the facilities.