"have had to visit various outpatient ..."

What could be improved

have had to visit various outpatient clinics for myself and members of my family over the past three months..

The car parking is always a problem but I read that you are trying to redesign this . My concern is the number of patients that you allow to be outside the main entrance, wearing their "bed clothes" and dressing gowns, and smoking . There are signs everywhere but no action seems to be taken . It's even worse as they congreate around the parking Pay machines. You inhale the second hand smoke as you pay your parking fees, Why can't something be done about this? There are enough security officers around.