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Chanel Day Centre

Story from nhs.uk

"Chanel Day Centre"

About: William Harvey Hospital (Ashford)

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Went for minor operation yesterday via chanel day centre. Staff were more than helpful and gave me updates all the way through the proceedure. Had GA and was very nervous but they put my mind at rest and all went well. The staff were pressed due to shortages, but it didnt stop them from being extremely helpful and caring.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 10/09/2013 at 06:59
Published on Care Opinion at 08:46

Thank you for providing us with feedback - really glad you had a good experience. We are very proud of our day surgery staff who always work hard to provide an efficient service with kindness and care. They take pride in trying to make the situation less stressful for patients. Hope you are recovering well from your procedure.

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Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)

Submitted on 24/10/2013 at 16:41
Published on nhs.uk on 25/10/2013 at 04:00

Thank you for your lovely comments. They will be fedback to the staff on the unit and as an organisation we are always grateful when people take the time to provide us with such kind feedback. We hope that you are recovering well.

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