"Excellent surgical care"

About: Royal Bournemouth General Hospital

Anything else?

My 83- year old mother had surgery last week in the Sandbourne Unit, and we can't speak highly enough of the clinical and nursing care she received. It was clear the staff were operating as a good team; everything was spotless, her small needs were catered for, and the outcome of the surgery appears successful. A big thank you the doctor's team, the staff of Ward 12 and all involved.

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Responses

Response from Sue Mellor, Patient Experience Lead, Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust

Dear Anonymous

Thank you for taking the time to give us your feedback. We take all feedback very seriously and use it to inform improvements to the services we provide. Thank you for noting our high standards of care from the staff on the Sandbourne Suite and on Ward 12 and also the quality care given by your team of Doctors.

Thank you also for noting the cleanliness of the ward and the attention to detail your mother received throughout her care.

We will share your feedback with the relevant staff who will be delighted. Thank you again and hope your mother has a speedy recovery.

Sue

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Response from Royal Bournemouth General Hospital

Dear Anonymous Thank you for taking the time to give us your feedback. We take all feedback very seriously and use it to inform improvements to the services we provide. Thank you for noting our high standards of care from the staff on the Sandbourne Suite and on Ward 12 and also the quality care given by your team of Doctors. Thank you also for noting the cleanliness of the ward and the attention to detail your mother received throughout her care. We will share your feedback with the relevant staff who will be delighted. Thank you again and hope your mother has a speedy recovery. Sue

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