"On admission I had to wait for ..."

About: Royal Blackburn Hospital

(as the patient),

What I liked

On admission I had to wait for about 5 to 6 hours in A & E ( in a cubicle and on oxygen ) during which it was like I was not there, I requested a few times that I needed to go to the toilet and was not helped, I also was offered a drink but it never turned up ! Also on admission to Medical Assesment Ward I was disgusted with the attitude of a nurse who seemed to be running the 4 bedded bay I was in, I felt like I was a no one and also that I was there for no reason !

What could be improved

Move A & E back to its original place " Burnley "

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Response from Royal Blackburn Hospital

The Trust would like to act on your concerns and if you contact the Trust via email on contact@elht.nhs.uk we will investigate your concerns and we would like to apologise for the attitude of the Nurse as all patients are our priority and we are here to help you.

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