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Care Opinion

Outstanding help by off duty nurses.

Posted By Glenwood

"Outstanding help by off duty nurses."

About: Queen Elizabeth The Queen Mother Hospital

(as the patient),

Good morning QEQM

Yesterday at around 4 O'clock I was violently sick in the disabled car park (St Peters Road) and two nurses in uniform came to my aid and expertly provided outstanding service in cleaning me up and recovering and cleaning my dentures.

I want to register my profound thanks to the nurses whose kind help enabled me to recover and eventually return to my home.

I do not know the identity of the nurses but I would like the hospital management to be aware of their spontaneous and highly professional assistance.

Please ask the hospital manager to communicate my grateful thanks and appreciation to the nurses for rescuing me from a serious attack of sickness and staying with me until I had fully recovered.

Yours truly

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 10 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 06/09/2013 at 13:42
Published on Care Opinion at 15:35

picture of Sally Smith

Thank you so much for letting us know about your experience. I am so pleased to hear that our nurses came to your help when you so needed it. We are very proud of our staff who provide great care with kindness and continue to help patients even when off duty. Thank you for taking the trouble to feedback and I will do my best to make sure these nurses are thanked and see your kind posting. I hope you continue to recover well.

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