"Dirty and shabby"

About: Dewsbury & District Hospital

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My Mother in law has recently been in hospital at Dewsbury, she was admitted through A&E, then to MAU. She had not eaten for 4 days and couldn't keep anything down, she has lost 2 stone and now only weighs 5st 2lbs, she was weak and frail. From being moved from MAU she was moved 4 times in one day and then at 4am the next morning they wanted to move her again, she was very upset and refused to moved. The bedding had holes in the sheets, the stuffing was coming out of the pillows. When she complained she was told this is all they had. I work for a GP surgery and we have to have new pillows with covers on for patients to lay on for 2 minutes whilst being examined and the hospital expect patients to sleep on these pillows, what about infection control? My Mothers oxygen sats were low and she was brought oxygen on a trolley, the dirt and dust on this trolley was disgusting, my Mother in law has COPD wide spread emphysema and may be lung cancer and they bring a trolley like this. They tried giving her medication which she had already taken. Infection control doesn't seem to exist at Dewsbury hospital. I was very disappointed with the care she received and the fact that you found it acceptable to move an elderly sick lady 5 times in 24 hours, it's appalling.

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Responses

Response from Dewsbury & District Hospital

We would be pleased to investigate this experience if the family would like to contact us directly.

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