"Staff were busy but nothing was too much trouble"

About: Stepping Hill Hospital / Trauma and orthopaedics

(as a parent/guardian),

My son broke his wrist on Monday afternoon, he was seen by Roxanne in children's A and E triage, xrayed and then seen by CN Mark and then put into plaster by Paula.

The care was amazing and really quick, the doctor reviewed the xrays and he had to have an operation the following morning on Rainforest ward. The nurses (katie and margaret) were wonderful and both the surgeon and anaesthetist were really good and explained everything to my son and to me in a way that he felt comfortable and reassured.

He has gone to school today with his plaster and sling on feeling really well and this is thanks to the care and expertise of the wonderful staff.

He got upset in theatre and the staff were amazing and looked after us both, the nurse was called Jo she was wonderful.

Thank you all so much we really appreciate you care even though you were busy nothing was too much trouble.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you very much for taking the time to post this lovely review of your sons care. I will share your comments with all the staff involved.

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