"i went to the out patients clinic ..."

About: Burnley General Hospital

(as the patient),

What I liked

i went to the out patients clinic at the ent dept explained my symptons and was told they could see nothing wrong and to try a nasal spray and come back in 6 weeks, went back after 6 weeks and discharged i told them i still had the same symptons but i was still discharged.

iam now having time off work with the same symptons and im having to pay to see a consultant privately to try and get the problem solved

What could be improved

listen to your patients they do not go to see you for no reason

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Response from Burnley General Hospital

We are concerned about the inconvenience that you have experienced and would like to investigate this further. However, in order to do this we need to collect some further details from you - if you could therefore e-mail us at contact@elht.nhs.uk and we will make further enquires. Thank you

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