"My recent experience and referral has been excellent"

About: Telford referral and quality service (TRAQS)

(as the patient),

My recent experience at Woodside Medical Centre was excellent.

Doctor Hart was extremely explicit in her description of my prostate problem, she drew me a diagram of the prostate location. She explained all the possible effects of various procedures.

I am very happy to be guided by Doctor Heart.

The service at TRAQS is also excellent.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback.

I am pleased to note that you received such excellent service by Dr Hart at Woodside Medical Practice and that everything regarding your condition was fully explained to you. At times like this when you may be concerned about your condition TRAQS was able to help by ensuring your referral was dealt with quickly and efficiently,

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