About: Stepping Hill Hospital Stepping Hill Hospital Stockport SK2 7JE
Posted by Anonymous
On a visit to the eye department appt at 10 am, not seen till 11.30am.best part of 70 people waiting.a lot of elddrley stood up as no chairs available.complere shambles re appointment. Should have had eye drops but no instructions given re this so could not have an eye test which had been brought forward on top of another test appointment.tried to combine two appointments in to one but never told me.would not have known one of the appointments had be altered if I had not enquired.total shambles. Got to re book and suffer the time wait again.complaining gets you nowhere.they just say sorry. Imprinted in NHS sayings meaning noted but bnothing will happen it will be the same next time you visit.just write to us and have hassle involved in complaining. Just cant be doing with it.