"Emergency dept"

About: Queen's Medical Centre

Anything else?

My daughter visited the A andE dept with a ? DVT She is 25 weeks pregnant after 4 hours were given injection to self administer and given an appointment in the DVT clinic 3days later . When she arrived at the clinic no one knew about her and because she was pregnant would not see her. One nurse said to her that A andE staff know that she would not be seen at QMC so after 3 hours a very kind nurse told her to go to the city hospital. She was seen there but told to come back the following day at 9 which she did. The person who scanned her did not turn up until 9.50 We were not given any explanation until we asked for a complaint form . The communication is appalling. It cost her 3 separate parking fees. She was seen later that day in the maternity unit which was flawless.

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Responses

Response from Nottingham University Hospitals Trust

To help us to investigate this matter further, can you please contact me directly on 0115 924 9924 ext 65824 or via email to Alison.atkinson@nuh.nhs.uk, so that we can look into further.

Ali Atkinson, Head of Midwifery

Response from Queen's Medical Centre

To help us to investigate this matter further, can you please contact me directly on 0115 924 9924 ext 65824 or via email to Alison.atkinson@nuh.nhs.uk, so that we can look into further. Ali Atkinson, Head of Midwifery

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