"Very Disjointed Care"
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
* A&E Nurse left cannula and IV Drip Bag taps closed... then said "it wasn't working" * Written up for Morphine in A&E... not administered because staff were in a teaching huddle * Admitted to Renal ward... but not seen by doctor for several hours, because they could not decide if I was "Renal" or "Surgical" *No wheelchair or porter available to take me from Ward to CT Scan. We had to find a wheelchair ourselves, and find our own way to CT scan. * When seen by doctor, immediate action was to recommend operation under GA to insert stent. Only with our intervention\enquiry was Lithotripsy considered (cancellation appointment available same afternoon... just didn't ask) * When seen by consultant on Outpatient visit, he was unaware I had undergone Lithotripsy session... records had not been collated\updated.