"hospital stay in haematology unit"

About: Darlington Memorial Hospital

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first of all i want to stay that the above star ratings are for the haematology unit only not the hospital as a whole. i was admitted on the 26th august following my 4th round of chemo. i rang the unit for advice as i had a temperature and was not feeling well. i was advised to go to the unit to be assessed, from the assessment i was admitted. my first night was on the admissions ward as there was no side room for me on haematology. ( had to have a side room due to decreased blood count ) i was transferred to ward 42 ( haematology ) the next morning. from the moment i entered the ward i was shown friendliness and most of all the staff all had a careing nature.Each and every staff member were excellent.!! they were all highly professional, knowledgeable, and above all extremely friendly. nothing was too much trouble for them. I was informed every step of the way what was going to happen to me. Excellent service and excellent care. Well done haematology. Keep up the good work!!!

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Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2013. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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