"my mother"

About: St Oswald's

Anything else?

my mother who is 74 went to this hospital with her scalp hanging off after a nasty fall and was told that they didnt have time to look at her it was 12.15pm on a saturday afternoon they said they closed at 1 pm. I am livid. My brother had to take her to another hospital a long way away and she had 12 staples in her head.

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Response from Mary Heritage, Assistant Director of Quality , Quality, Derbyshire Community Health Services NHS Trust

I am so sorry to hear that your mother had such a distressing time getting the care she needed for her injury. I assume you had to be redirected to an Accident and Emergency Department for urgent care. If you would like to talk to someone in our Patient Experience Team, they will look into the specifics of your mother's case. Please don't hesitate to call 01773 525119, so that we can

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