Anything else?

Had to have a very minor op - laparoscopy and dye test. Even though it was minor I still felt nervous. All staff were extremely kind and professional and I feel lucky to have been treated here under the nhs. I know the nhs is not perfect but boy what a challenge to keep the whole population happy! Have nothing bad to say about my experience whatsoever - thank you all.

Story from NHS Choices

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Response from North Downs Hospital

Thank you for your feedback. Being nervous when coming into hospital is a perfectly natural reaction and I am glad that our staff worked to try and put you at ease. Ensuring all of our team work in a compassionate and caring manner is key for us to ensure that every patient has the best possible journey with us.

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