"Devon Access and Referral Team (DART) "
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by felidista (as ),
I was referred to a specialist clinic by my GP but find I have to go through an added and completely unnecessary additional layer of bureaucracy to get this appointment.
This has created not a small amount of stress and worry. Why was this layer added to a perfectly workable system? It has added nothing positive to my experience of the NHS. Only yet more worry and anxiety as I am to be forced into using what is in effect, a service that has enabled double-handling into the system.
This is inefficient and not in the patients best interests. When my GP says she will get me an appointment with a specialist, I expect a letter telling me when this appointment is and to attend. Simple as that, not be forced into worrying about which code number is which and whether I can trust the staff at DART with my information. My medical needs are between myself and the clinicians which treat me. This extra layer of stress has added to my illness and caused me to refuse to use NHS services which go through this pointless system.