"chest pain"

About: Ealing Hospital

Anything else?

I called 111 as I woke up with chest pain and I couldn't breathe. Paramedics were sent (they were good help) and I was taken to Ealing hospital. After doing one test per hour and waiting on a bed for four hours staring at the ceiling with my chest feeling blocked unable to breathe properly and waiting for a doctor to read the result. I was told theres nothing wrong. Although I mentioned my chest the doctor was still talking about a cough. I asked the doctor what I can do about the chest pain she replied take paracetomal. I am still not keen on that advise as I don't know how paracetamol will help me breath. To relief the struggle of breathing I took my brother's advise to breathe in a bag which helps a little. The doctors failed to even mention what it could be. The advise is not what would be expected from a A & E doctor. I have had the problem for three weeks now. My symptoms weren't listened to and therefore the correct advise wasn't given. I am going back to my GP with the same problem. I would avoid Ealing Hospital they are still terrible. The paramedics were far better than the doctor.

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Response from Ealing Hospital

We are sorry to learn about your experience. We take such feedback seriously and would like the opportunity to discuss this with you in more detail. Please kindly contact our Patient Advice and Liaison Service (PALS) on freephone 0800 0641120 or by e-mail at ehn-tr.pals@nhs.net

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