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Helpful, quick and efficient

Story from nhs.uk

"Helpful, quick and efficient"

About: John Radcliffe Hospital

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I was sent to the JR by my GP surgery following a problem with my eyes. I arrived late, but was still seen by a nurse within 5 minutes or so, and then by a doctor after 30 minutes. The doctor was friendly but efficient, and diagnosed the problem after a brief examination. I now understand the problem, and have some eyedrops to treat it. Facilities were clean, modern and gave me a lot of confidence. Staff, doctors and nurses were friendly, helpful and work quickly and professionally.

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Response from John Radcliffe Hospital 10 years ago
John Radcliffe Hospital

Submitted on 03/09/2013 at 11:08
Published on nhs.uk on 04/09/2013 at 04:00

Thank you for your positive comments regarding your recent experience at the A&E Department at the John Radcliffe Hospital, these will be shared with the appropriate members of staff. Should you wish to discuss your experience further, or if you woulkd like an individual response, please do not hesitate to contact Ms Chloe Saunders, PALS/Complaint Co-ordinator on chloe.saunders@ouh.nhs.uk or on 01295 572427

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