"Review of my treatment in RAMAC, August 2013"

About: University Hospital Of North Durham

Anything else?

Following heart problems, I was referred recently by my GP to the RAMAC at University Hospital, Durham. I cannot praise adequately the service offered by this unit. All members of staff were welcoming, reassuring, efficient and at all times highly professional. Tests were carried out and results reported and acted upon promptly. It is very obviously an extremely well led clinic. The speed of service it offers helps alleviate patients' anxiety and obviates the need for repeated hospital visits. My thanks to all involved in the RAMAC and supporting departments for my excellent treatment.

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to University Hospital of North Durham in 2013. We are pleased you had a positive experience at this time. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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