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"Horrible Hospital"

About: Newham General Hospital

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Only nearest NHS Hospital near my house. I have been there 3-4 times. Everyt ime 4 Hrs wait even though i was alone there waiting in Majors. Last time 4 days ago after 3hrs i just left. Waiting chairs are horribly uncomfortable. Staff is very rude and the way they treat you in A&E is like you are some garbage.

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Responses

Response from Newham General Hospital 10 years ago
Newham General Hospital
Submitted on 28/08/2013 at 15:12
Published on nhs.uk on 29/08/2013 at 04:00


We are sorry for the experience you have described in your comment. We take patient care very seriously, and would like to look into this for you in more detail. We would therefore actively encourage you to contact us directly to discuss this further. Please telephone 020 7363 9292, 020 3594 2040 or 020 8535 6767 if you wish to speak to an independent Patient Experience Facilitator, who will then ensure your concerns are investigated appropriately or alternatively email pals@newhamhealth.nhs.uk.

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