"Hospital Feedback."

About: New Cross Hospital

Anything else?

A woman with acute dehydration with fluids being monitored with an intake of only 950ml water for the day was ignored. Transfers between wards involve no communication and patients needs such as toileting and Fall risk management are ignored.

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Responses

Response from Jamie Emery, Patient Experience Lead, The Royal Wolverhampton Hospitals NHS Trust

I was sorry to read your comments relating to a patient's experience, whilst in our hospital.

If you would like to contact the Patient Advice and Liaison Service (PALS) on 01902 695362 to discuss your concerns furhter, they would be happy to look into this for you.

Kindest regards

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Response from New Cross Hospital

Thank you for your comments regarding a patient's experience in our Emergency Department. If you would like to contact the Patient Advice and Liaison Service (PALS) on 01902 695362 to discuss your concerns further, they would be happy to look into this for you. Kindest regards Jamie Emery Patient Experience Lead

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