"pain management"

About: Russells Hall Hospital

Anything else?

Assessment within the pain management team. Very poor and often facts not taken into account. Often treated protocol promised but not forthcoming and always made to feel an element of doubt with often mixed or wrong information interpreted to suit guidelines or budgets. And consultants who just think they are somewhat superior to oneself and arrogant. Not the first time this has happened to me via this clinic. Felt so belittled.

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Responses

Response from Russells Hall Hospital

Thank you for posting your comments about our pain management service. We are very disappointed to hear your negative feedback. It is difficult to comment on your concerns without knowing a bit more about your visit and reviewing your case notes. We would welcome the opportunity to look into your comments further. Please get in touch with Claire Beddall, Clinical Nurse Specialist in Pain Management on (01384) 456111 extension 4735 if you would like us to do this for you.

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