"Don't Go"

About: Sunderland Royal Hospital

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Visited a patient and the sister on the ward had a terrible attitude. We were spoken down to and treat like the scum of the earth. Previous visits to different wards have been very similar. Nurses have treat us and spoke to us in a terrible manor and they show a poor bedside manor to patients too. Hygiene is not at its best either. I personally no longer use this hospital.

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Response from Sunderland Royal Hospital

Thank you for your comment. We are sorry that the hospital did not provide the standard of compassion or care that you reasonably expected. If you would like to contact us at corporate.affairs@chsft.nhs.uk, we could fully address any concerns you have.

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