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Day surgery at the Freedom Unit

Story from nhs.uk

"Day surgery at the Freedom Unit"

About: Derriford Hospital

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I just want to thank everyone at the Freedom Unit and Plastic Surgery department for an outstanding level of service yesterday for my operation. The care and support shown by the entire team was fantastic. I was kept abreast of my options and care at all times. The friendly, professional staff were very reassuring during what was quite a stressful time. Many thanks to all involved

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Response from Mary Anderson, Senior Quality Facilitator, University Hospitals Plymouth NHS Trust 10 years ago
Mary Anderson
Senior Quality Facilitator,
University Hospitals Plymouth NHS Trust

Submitted on 29/08/2013 at 13:48
Published on Care Opinion at 15:02

Dear devondan

Thank you for your posting regarding your recent treatment from the Plastic Surgery and Freedom Unit teams. I will ensure that your comments are forwarded to them and I know they would wish me to thank you on their behalf. It is particularly pleasing to note that you were kept informed of your options throughout your episode of care and that the staff were friendly and reassuring.

Wishing you well on your recovery.

Mary

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