"Service above and beyond from the NMGH Audiology..."

About: North Manchester General Hospital

Anything else?

Some months ago my elderly father suffered a stroke and in the process of being taken into hospital his hearing aid was broken. Whilst in hospital (not NMGH) he became quite upset at being unable to hear staff and visitors, which exacerbated his general distress. When my father was discharged I accompanied him to an appointment at NMGH Audiology Unit in hopes of getting his damaged hearing aid repaired or replaced, and the staff were so kind and helpful, it is clear that they fully appreciate how isolated a person with impaired hearing can feel. I cannot highly enough praise their dedication and consideration and I know my father feels the same.

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Response from North Manchester General Hospital

Thank you for taking the time to leave your comments regarding your visit to the Audiology department at North Manchester General Hospital. We are pleased you were happy with the service we provided for you, we will forward your comment to the department manager to share with the rest of the team.

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