"If only all hospitals were like this"

About: Leatherhead Hospital

Anything else?

This morning I had an ECG in the Community Assessment Unit at Leatherhead Hospital. The staff, from the receptionist to the nurse to the doctor were extremely helpful, professional, efficient and reassuring. I was treated with consideration and care and as an individual. What a shame that this standard of care cannot be scaled up to some of Surrey's larger hospitals. Well done Leatherhead Hospital and thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leatherhead Hospital

Thank you so much for your review, it's great to hear that you have had a good experience today. I will pass onyour feedback to the teams involved - it does mean a lot to them to have this recognition. Thanks again - we will keep trying to impress you and give you a good experience of care at our community hospitals. With kind regards Tessa Webb, Community and patient involement co-ordinator tessa.webb@nhs.net

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story