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"Secretary had all the time in the world to speak to me"

About: Calderdale Royal Hospital / Cardiology

(as the patient),

How lovely to speak to someone who really cares, rang regarding a few appointments I had attended and had coming up, Anne (Dr Bloomer's secretary) reassured me everything was fine, as I still hadn't heard from my own GP.

It was as if she had all the time in the world to speak to me, and I can imagine how busy she is.

So I wanted to say a big thank you for your customer service, and for caring.

many thanks

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Responses

Response from Linda Thomas, Calderdale and Huddersfield NHS Foundation Trust 10 years ago
Linda Thomas
Calderdale and Huddersfield NHS Foundation Trust
Submitted on 21/08/2013 at 15:23
Published on Care Opinion at 16:00


Thank you for your kind comments, we will make sure Anne is aware. We really appreciate you taking the time to feedback to us.

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