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care co-ordindater

Posted By hector

"care co-ordindater"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

after an incident at home last week with a small fire my CPN from stone bridge centre Sarah got in contact with the fire service for me and within days they have contacted me and been out to install smoke alarms in my house.

Sarah is always there for me should I need her if she is not going to be around she makes sure that I understand who I can contact, she is brilliant thank you so much.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 22/08/2013 at 19:44
Published on Care Opinion on 23/08/2013 at 13:08

picture of Jane Danforth

Dear Hector

Thank you for sharing your feedback. I will pass on your thanks to Sarah at Stonebridge. It's really nice of you to take the time to tell us about how good she has been in making sure you got the help you needed.

I know she will appreciate your thanks.

All the best to you

Jane

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