"Babies on the trauma ward"

About: University Hospital Of Hartlepool

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I was most concerned that a 4 month old baby was allowed to visit it's great grandmother in the trauma ward (32)on two occasions this month to my knowledge, where it was laid on the bed and screamed long and loudly causing great distress to my elderly relative in the bed opposite. When I asked the staff why such a small infant was allowed onto the ward I was told it was more than their job was worth to say anything - surely not? No child of that age should be exposed to the germs in a busy surgical ward anyway - what happened to the good old rule that no child under 2 should accompany visitors. Does no one have the authority to monitor the suitablilty of visitors for the patient's benefit?

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Response from University Hospital Of Hartlepool

We are saddened to hear of your concerns during a recent visit to our trauma ward and are always looking for ways to improve patient and visitor experience at our hospital. If you would like to discuss this issue further please contact our patient experience team on 01642 624719 or contact patientexperience@nth.nhs.uk to voice any concerns.

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